Learning & Development Officer (Maternity Cover - FTC until January 2027)

Are you someone who lights up a room, loves diving into the details, and thrives on helping others grow? If so, this could be the perfect next step for you.

In this exciting and varied role, you’ll be the heartbeat of our Learning & Development Team, the go-to person for all things learning, from induction to leadership development and beyond.

You’ll make sure our learning experiences are seamless, our platforms are buzzing with valuable content, and our people feel supported and inspired at every stage of their journey with us. Most importantly, you’ll be a champion for continuous improvement and a learning culture, proudly flying the flag for L&D across the business.

Think of yourself as our 'Culture & Curiosity Director', someone who brings energy, ideas, and a genuine passion for helping others unlock their potential.

And don’t worry, we’ve got your back: you’ll be part of a friendly, people-focused team that values your voice and is committed to your development. This is a fantastic launchpad for your L&D career, offering you the chance to make a real difference from day one.

You’ll be joining a company that’s proud to be recognised as a 3-star Outstanding Best Company to Work For, and a Gold Investors in People employer , a place where we genuinely strive to make this the best place you ever choose to work.

Role Details:

• Contract Type: Full-time, Fixed-Term Contract until January 2027 (Maternity Cover)
• Hours: 35 hours per week (Monday to Friday)
• Salary: £30,000 – £36,500 per annum
• Working Arrangement: Hybrid – 3 days in our Bury office, 2 days from home (ad hoc additional days required to support our people's needs).

(Please note: due to our extensive induction programme, a higher level of office attendance will be required during the initial months)

If this sounds like your kind of role, we’d love to hear from you & we’d love to welcome you into our team!

What you’ll be doing:

• Design, develop, and facilitate engaging training content and initiatives that support both behavioural and technical growth.
• Lead and deliver leadership development programmes, empowering our managers to shine.
• Champion our learning culture by building competency matrices, designing journey to competencies, supporting succession planning, and making learning part of everyday life.
• Partner with the L&D Manager to shape and deliver our annual training calendar, ensuring it’s packed with opportunities for everyone and supports our strategy.
• Monitor and review Personal Development Plans, helping colleagues achieve their ambitions.
• Source and commission external training to keep our business at the cutting edge.
• Collaborate with our L&D Administrator to create dynamic eLearning content (Articulate experience a plus).
• Support monthly reporting and evaluation, helping us demonstrate the real impact of L&D.
• Facilitate induction and onboarding sessions, making sure every new starter feels welcomed and inspired.
• Provide ad-hoc coaching to colleagues up to manager level, supporting their professional journey.
• Champion our learning platforms (LMS, Viva Engage, SharePoint), making sure they’re user-friendly and engaging.
• Support our apprenticeship, graduate, and professional qualification programmes, ensuring every learner feels supported.

What you’ll bring:

• Proven experience in Learning & Development, with confident facilitation and project leadership skills (essential). If you’re CIPD accredited, that’s an added bonus!
• A passion for people development and a growth mindset, with the ability to inspire and energise others.
• A natural ideas generator, with a proactive approach to identifying opportunities for innovation and continuous improvement across learning and business processes. You bring creative thinking to the table, championing new ways of working and driving positive change.
• Demonstrable project management skills, with the ability to plan, coordinate, and deliver multiple L&D initiatives simultaneously, ensuring successful outcomes.
• Excellent communication skills, both verbal and written, with the credibility to influence at all levels.
• Tech-savvy approach, with proficiency in Microsoft Teams, SharePoint, Viva Engage, Word, PowerPoint, and Excel. Experience with LMS and eLearning authoring tools (e.g., Articulate) is highly desirable.
• Strong organisational skills, able to juggle multiple priorities and deliver to deadlines.
• A collaborative, can-do attitude, thriving in a supportive, high-performing team.
• Commitment to inclusivity, ensuring everyone feels valued and supported.

Qualifications:

Essential

• 5 GCSEs (Grades A-C in English & Mathematics)
• CIPD Level 3, ILM Coaching Level 3 or equivalent training experience

Desirable

• A Levels or BTEC