Warranty Administrator

LSH Auto is looking for a dedicated Warranty Administrator to become an integral part of our dynamic team based at our dealership in Macclesfield. As a Warranty Administrator, you will oversee the warranty processes for our vehicles, ensuring that all claims are handled promptly and accurately. Your role is pivotal in maintaining a high level of service quality and customer satisfaction by managing warranty documentation and supplier communications effectively.

Hours 40

Salary £30,666

Key Responsibilities:

• Accurately processing warranty claims for vehicle repairs and services
• Reviewing claims to ensure adherence to manufacturer guidelines
• Maintaining communication with both customers and manufacturers regarding warranty issues
• Keeping comprehensive records of all transactions and claims
• Assisting in the training of staff on warranty procedures and policies
• Staying informed on new warranty regulations and applying them accordingly

To be successful in this role, candidates should possess:

• Previous experience in warranty administration or a similar role within the automotive sector
• A keen eye for detail and commitment to accuracy
• Strong organisational and multitasking abilities
• Effective verbal and written communication skills
• The capacity to work collaboratively with a team
• Familiarity with warranty management software and systems

If you are a detail-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity!

·       Refer a friend scheme (£500 to £1000)

·       Platinum Plus Rewards Scheme

·       Eye care vouchers

·       Life Assurance (4 x salary)

·       31 days holiday (including bank holidays), rising to 38 days with length of service

·       Wellbeing Support

·       Company Pension

·       Committed to continuous Learning and Development

·       Funded continuous on job training