Visual Designer (UI)

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. 
From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. 

Why you will love this opportunity as Visual Designer at Civica 

Join Civica’s User Experience team and play a key role in shaping products that make a real difference. As a Visual Designer, you will collaborate closely with cross-functional teams to craft visually engaging, accessible, and user-friendly experiences that balance user needs with business goals. Your passion for pixel-perfect design, attention to detail, and mastery of modern visual language will be essential to delivering compelling digital products. 

We’re building a team dedicated to creating best-in-class experiences through thoughtful design and continuous improvement. If you thrive on crafting beautiful, intuitive interfaces, solving complex design challenges, and collaborating in a fast-paced environment, we’d love to hear from you. 

Key Responsibilities

• Visual Design & Delivery: Craft visually compelling, pixel-perfect interfaces that are both beautiful and highly usable. Bring a strong sense of aesthetic quality, attention to detail, and taste for well-crafted visual experiences, ensuring designs meet accessibility standards and align with business goals. 

• Collaboration & Teamwork: Work closely with product designers, product managers, engineers, and researchers to bring designs to life throughout the product lifecycle. 

• Prototyping & Validation: Develop high-fidelity prototypes to communicate design ideas, run design reviews, and iterate based on feedback, research, and data insights. 

• Design Systems & Standards: Use and contribute to the Firefly design system, ensuring consistency, scalability, and adherence to established design principles. 

• Accessibility & Inclusion: Champion inclusive design and ensure compliance with accessibility standards. 

• Culture & Growth: Promote a collaborative, positive, and feedback-driven culture focused on creativity, continuous improvement, and design excellence. 

• Experience & Expertise: 5+ years of experience in visual/product design roles, working across multiple platforms and industries, with a proven track record of delivering high-quality digital products. 

• Visual Design Expertise: Strong portfolio showcasing exceptional visual design skills — including typography, colour, composition, and motion — with a clear eye for detail and pixel-perfect execution. 

• Design Craft & Execution: Ability to translate complex ideas into visually compelling and intuitive interfaces that elevate the overall user experience. 

• Prototyping & Collaboration: Skilled in producing high-fidelity prototypes and collaborating with cross-functional teams to refine and validate design decisions. 

• Brand & Identity: Deliver designs that reflect and evolve Civica’s brand, adapting visual expression to suit modern digital contexts. 

• Design Systems: Experience using and contributing to design systems, ensuring design consistency and scalability across multiple platforms. 

• Accessibility & Standards: Strong understanding of accessibility principles and best practices (WCAG), ensuring designs are inclusive and compliant. 

• Communication & Teamwork: Excellent communication skills with the ability to articulate design rationale clearly and foster effective collaboration. 

• Mentorship & Inspiration: Support and inspire peers, raising the visual quality and impact of design work across the team. 

• Tools & Technology: Proficient in Figma, FigJam, and related design tools and plug-ins for creating, presenting, and delivering high-quality visual design work. 

Desirable Skills

• Front-End Awareness: Basic understanding of HTML, CSS, JavaScript, and frameworks such as React, or Angular. 

• Industry Insight: Familiarity with GovTech, B2B, or public sector environments. 

• GDS: Awareness of UK Government Digital Service (GDS) guidelines and best practices. 

• Emerging Trends: Awareness of evolving design trends, technologies, and digital culture. 

• AI in Design: Interest in exploring how AI-powered tools can enhance creativity, efficiency, and automation in visual design workflows. 

We Want You to Bring Your Whole Self to Work 
 
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Why You'll Love Working with Us 
 
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  
 
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 

Time Off & Work-Life Balance 

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
✔ Days of Difference – Up to 3 extra days off for volunteering. 
 

Financial Well-being & Security 

✔ Pension Contributions – 5% employer match to support your future. 
✔ Income Protection – Up to 75% salary cover for long-term illness. 
✔ Life Assurance – 4x salary tax-free lump sum. 
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). 

Health & Perks 

✔ Private Medical Insurance – Fast access to private healthcare. 
✔ Health Cash Plan – Claim back physio, therapies & more. 
✔ Dental Insurance – Cover for routine & emergency care. 
✔ Affinity Groups – Join employee-led communities. 
✔ Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. 

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. 

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.