Trainee Operational Resilience Analyst Apprenticeship

Salary: £28,300

Assessment centre dates: June

Start date: Monday 7th September 2026

interactive investor is an award-winning investment platform that puts its customers in control of their financial future.

We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers.

For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.

We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.

About the role:

Reporting to the Senior Manager – Operational Resilience, the Trainee Operational Resilience Analyst is a key role that will support the ongoing management and delivery of the firm’s Business Continuity Planning and Management. This will involve providing guidance and support to the relevant teams in the event of an emergency, to ensure a successful recovery with minimal impact on the business and our customers.

Key responsibilities/what you’ll do:

·         Support the maintenance of our Resilience Framework, testing schedule and testing results, ensuring it remains up to date and fit for purpose.

·         Support key processes such as the Operational Resilience Self-Assessment throughout the year.

·         Review and maintain our Important Business Services including resource mapping, ensuring changes in business services are reviewed.

·         Ensure that we have the ability to recover from a Disaster in a timely fashion and with minimal business impact, z.

·         Deputise on the Crisis Management Team in the event of a service interruption.

·         Assist with Business Impact Analysis for the business, documenting, highlighting and providing guidance to manage risks and identified single points of failure.

·         Assist in the creation of a comprehensive programme of resilience testing and validation utilising a variety of testing methods, encompassing people, processes, plans and technology, and ensure the resilience testing plan is executed at the agreed frequencies, reacting to changing priorities and risk environment.

·         Feed into and support the creation of DR runbooks for IT and Operational teams, including its utilisation in “as-live” and desktop scenario testing.

·         Working with key stakeholders, identify where and how critical third parties can feed into our testing plans, assuring that any outsourced providers DR plans are validated and tested through review, challenge and participation.

·         Working with 3rd party suppliers to identify opportunities for improved resilience testing across our services

·         Ensure plans, runbooks and other documents are maintained and updated to reflect all changes.

·         Principal support for audits relating to Operational Resilience.

·         Assist in the preparation of Board and Executive Management Reports.

·         Support Operational Resilience training and awareness across the business.

·         Identify and assess Operational Resilience related risks and issues within our risk management framework.

·         Working across the wider Group to align where appropriate and leverage knowledge and insights.

Salary: £29,800
Assessment centre dates: June
Start date: Monday 7th September 2026

Personal attributes:

STRAIGHT TALKING          |          MOVING WITH SPEED          |          OWNING THE OUTCOME

·         A confident communicator, able to adapt communication style to suit a diverse stakeholder group

·         Ability to work towards tight deadlines, escalating and prioritizing workloads where required

·         Strong communication skills, written and verbal

·         Strong analytical and problem-solving skills

·         Team player but able to self-motivate under limited supervision

About the apprenticeship:

As a Trainee Operational Resilience Analyst, you will develop the technical knowledge plus the professional skills and behaviours to work within the Operational Resilience team, gaining valuable work experience plus achieving a qualification through a structured apprenticeship programme to kick-start your career.

Through the Resilience and Emergency Professional apprenticeship, you will learn the skills to competently perform all day-to-day activities that are required within the Operational Resilience team. Within your development program, you will learn and grow technical knowledge such as:

·         Fundamentals and core concepts of managing resilience projects and incident management

·         Understanding business continuity risk management

·         Data collection and analysis

·         Understanding the training and exercising process

·         Effective planning and plan writing

·         Taking a lead on managing resilience projects

·         Advanced concepts in incident management

·         Readiness and resilience

By the end of the apprenticeship, you will achieve the BSc Resilience and Emergencies Professional degree, as well as the Level 6 Resilience and Emergencies Professional apprenticeship. Typically, the apprenticeship will take around 40 months to complete.

This role requires mandatory on-campus attendance at Coventry University throughout the apprenticeship programme. Travel and accommodation will be funded.

Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider your application as unsuccessful.

To apply for this role, you will need:

·         To be at least 18 years old as of 1st September 2026

·         Be a UK/EEA citizen or have lived in the UK/EEA continuously for the last 3 years

·         To be eligible to work in the UK and not in full-time education

·         Maths and English GCSE (or equivalent) grades A* to C (new grades 9 to 4)

·         112 UCAS tariff points (equivalent to BBC at A-level, excludes General Studies), or can hold other level 3 qualification in a relevant subject e.g BTEC 

·         You must not hold an existing qualification at the same or higher level in a similar subject

Find out how many points your qualifications are worth using the UCAS Tariff calculator: www.ucas.com/ucas/tariff-calculator

Benefits

·         Group Personal Pension Plan

·         Life Assurance and Group Income Protection

·         Private Medical Insurance – provided by Bupa

·         25 days annual leave, plus bank holidays

·         Staff discounts on our investment products

·         Personal & well-being fund – supporting your physical and mental wellness

·         Retail discounts – savings at a wide range of high street and online retailers

·         Voluntary flexible benefits – tailor your benefits to suit your lifestyle