Systems Manager

Shape the way we use technology at our diverse brand, communications and culture business. Changing things for the better is all part of life here at SMRS – and especially for this brand new role as an IT Systems Manager. Joining our supportive Business Operations team, you’ll get to lead on the improvement, implementation, management, optimisation and security of our IT systems. Enjoying the autonomy to explore products or services that could streamline processes, you’ll get to run with your ideas and improve how we do things.  

As an IT Systems Manager, your day-to-day IT support will enable our people to find new ways to help our clients – through creative thinking, marketing expertise, data science and everything in between. Specifically, this will involve:  

• managing the inventory of devices across our agency 

• proactively leading on cyber security initiatives 

• day-to-day maintenance of our software and systems  

• supporting the continuous exploration of IT solutions 

• managing subscriptions and office technologies  

• optimising digital and other cloud storage solutions 

• auditing equipment regularly 

• resolving software issues and making sure hardware issues are managed with our IT partner. 

This means we’re looking for someone with a passion for innovation and experience of:  

• managing and maintaining Apple products 

• managing M365 

• supporting colleagues in-house with IT queries  

• managing cyber security processes and solutions 

• communicating clearly with non-technical colleagues.  

Benefits 

We’re proud to shape award-winning brands, cultures and communications that connect with people. And we care about supporting our people too, which is why you’ll enjoy benefits that include 30 days of annual leave a year (plus bank holidays), hybrid working, healthcare apps, and two charity volunteering days a year. So, if you’re as passionate as we are about making a difference through your work, join us.  

We’re on a mission to make opportunity, reward and progress equal for all. We believe that a diverse, equitable and inclusive workplace makes us a more relevant and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.  

SMRS is a Disability Confident Employer. Candidates who disclose a disability and meet the minimum requirements for a role will automatically be offered a first stage interview. If you would like to make us aware of a disability, or if you require any reasonable adjustments throughout the application process, such as receiving interview questions in advance, please contact people@smrs.co.uk 

We are open to considering part-time hours for all roles.