Senior Product Analyst

Salary: From £50,000

Who we are:

interactive investor is an award-winning investment platform that puts its customers in control of their financial future.

We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 500,000 customers.

For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.

We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.

Purpose of the Role: 

As a Senior Product Analyst, you’ll take ownership of complex product delivery, providing leadership, deep expertise and strategic thinking across squads and product areas. You’ll play a critical role in shaping how we deliver value, ensuring we are building the right things in the right way for our customers and the business.

You’ll own and shape the delivery of significant roadmap initiatives, working closely with Product Managers, squads, stakeholders and senior leaders to deliver high-impact outcomes across multiple journeys, platforms or product areas.

Day to day, you’ll own and manage one or more product backlogs, setting clear vision, objectives, success measures and priorities. You’ll lead analysis across problem definition, solution design and delivery, ensuring work is aligned to business strategy, customer needs, regulatory requirements and technical constraints.

You’ll bring strong technical and domain expertise, acting as a Subject Matter Expert (SME) for your products, platforms and processes. You’ll take a data-led approach to decision-making, using insight to drive continuous improvement and inform strategic recommendations.

You’ll be a trusted partner to Product Managers and delivery teams, proactively identifying risks, dependencies and opportunities across squads and platforms. As a senior and established member of the product team you will be expected to lead and mentor colleagues and use your enhanced product skills and capabilities to deliver change.

The role requires flexibility, with the expectation that you will work across multiple channels, systems and platforms depending on business needs. You will leverage deep knowledge of ii’s business and technical ecosystems, and work with complex and multiple data sources to inform decisions and make strategic recommendations. You will work closely with Product leadership to ensure product vision, KPIs and direction remain aligned.

Work as a key member in a multidisciplinary squad, including UX, Engineers, QA and Scrum, working on key customer journeys. Delivering digital journey changes, enhancements and support for our customers.

Feature Delivery

• Lead Product Analyst on complex or cross-squad roadmap initiatives, owning delivery end-to-end.
• Carry out deep analysis of business needs, customer impact, risks, benefits, dependencies and trade-offs
• Work with Data, UXR and UXD to define problem spaces, scope, success criteria and delivery approach in collaboration with product managers and senior stakeholders.
• Author high-quality user stories and features including business and technical requirements, data mapping, acceptance criteria and non-functional requirements
• Act as the delivery team’s SME on key processes, platforms and applications
• Demonstrate a strong user-centred approach, working with UXD and UXR to understand customer behaviour and to ensure design creates seamless, accessible journeys

Leadership and Strategic Delivery

• Work closely with Senior Product Managers and Technical Leads to influence stakeholders, maintain strategic direction and deliver to plan
• Lead delivery of large roadmap initiatives and enterprise change projects, following appropriate governance and documentation standards
• Mentor and support Associate and Product Analysts, providing guidance and feedback
• Lead by example in ways of working, quality standards and customer focus
• Communicate confidently with senior and executive stakeholders, to ensure alignment and engagement throughout delivery.
• Deputise for product managers when required
• Ensure business readiness for delivered changes, including process mapping and customer service training
• Demonstrate new functionality and change impacts to stakeholders, capturing feedback for future iterations

Roadmap Planning

• Own, manage and prioritise multiple product backlogs, aligning delivery with strategic roadmaps
• Understand and manage cross-product and cross-platform dependencies and risks
• Work closely with Scrum Masters and Delivery Leads to set backlog vision, refine priorities and make proactive delivery decisions
• Play an active role in all product ceremonies and planning activities

Ongoing Ownership & Performance

• Define and use objectives, KPIs and data to measure product performance
• Work closely with Data teams and Senior Product Managers to ensure outcomes are driving the business forward
• Own end-to-end data considerations for key journeys, ensuring ongoing monitoring and insight
• Use qualitative and quantitative insight to drive iteration and improvement
• Provide analysis and support for live issues and incidents, working with support teams to drive timely resolution
• Support discovery activities, business case development and change evaluation processes, providing impact-based recommendations
• Understand and manage the wider impact of change across products and platforms
• Challenge existing ways of working and suggest improvements to enhance delivery and outcomes

Essential

• Significant experience delivering complex digital products or change initiatives
• Strong expertise in product analysis, change methodologies and agile delivery
• Experience working across a range of products for both internal and external customers
• Strong bias to action, taking ownership to ensure the right outcomes are delivered
• Proven ability to own and lead delivery across multiple initiatives or product areas
• Ability to build and maintain strong relationships across teams and locations
• Experience writing high-quality user stories with clear acceptance criteria
• Ability to work under pressure and manage competing priorities
• Deep understanding of technical systems, platforms and dependencies
• Excellent stakeholder management and communication skills, including senior audiences
• Strong prioritisation, decision-making and problem-solving capabilities
• Demonstrated ability to independently seek out information to support team goals
• Demonstrated leadership and mentoring experience

Desirable

• Experience working in regulated environments
• Strong market, competitor and industry awareness
• Experience influencing product strategy or operating models
• Advanced use of data and insight to inform strategic decisions

• Group Personal Pension Plan – 8% employer contribution and 4% employee contribution
• Life Assurance and Group Income Protection
• Private Medical Insurance – Provided by Bupa
• 25 Days Annual Leave, plus bank holidays
• Staff Discounts on our investment products
• Personal & Well-being Fund – Supporting your physical and mental wellness
• Retail Discounts – Savings at a wide range of high street and online retailers
• Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle

Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful.

interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive