Senior Designer

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Designer at Civica

As Senior Designer at Civica, you will lead the visual direction of our marketing output, shaping how our brand shows up across campaigns, thought leadership, and digital experiences. You’ll play a key role in elevating the quality and consistency of our design work while mentoring a junior staff member and collaborating closely with content, campaign, and marketing teams. This is an exciting opportunity to influence the evolution of our brand while producing impactful creative work that supports public services used by millions of citizens worldwide.

What you will do to be successful in this role

Responsibilities:

• Lead the visual design output of the Brand and Creative team, setting and maintaining high standards across all brand and campaign assets.
• Manage and mentor junior staff members, providing creative direction, feedback, and workload prioritisation to ensure high-quality and consistent design output.
• Design and deliver creative assets across digital, print, presentations, social media, campaigns, events, and executive communications.
• Translate campaign and brand briefs into strong visual concepts, collaborating with copywriters, campaign teams, and Marketing Business Partners.
• Own the application of Civica’s brand identity across all marketing materials, ensuring alignment with brand guidelines while supporting the evolution of the visual identity.
• Champion the use of AI design tools within the creative studio to improve workflow efficiency and expand creative output while maintaining quality standards.
• Manage relationships with external design agencies, print vendors, and production partners where required.
• Produce design layouts and visual assets for campaign landing pages and product pages in collaboration with the Web and Performance Marketing Manager.

• Proven hands-on design expertise with a strong portfolio demonstrating work across digital, print, campaign, and presentation design in a B2B or marketing environment.
• Experience providing creative direction or mentoring designers, with the ability to maintain high design standards across a fast-paced team.
• Strong understanding of brand identity systems and experience applying and evolving brand guidelines across multi-channel marketing activity.
• Ability to translate marketing briefs into compelling visual concepts and clearly communicate design decisions to stakeholders.
• Highly organised with the ability to manage multiple concurrent design projects and deliver high-quality work against campaign timelines.
• Proficiency in industry-standard design tools such as Adobe Creative Suite and Figma, with interest in using AI design tools to enhance creative workflows

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents)

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.

✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.