Senior Administrator
Derbyshire Healthcare NHS Foundation TrustWant to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
The post holder will provide administrative support to the health and criminal justice professionals working in court and custody suites and provide a link through to interventions
Job Purpose
The post holder will ensure the delivery of a comprehensive high quality secretarial and clinical administrative service to the service manager, clinical lead and clinical team. The post holder plays a central role within the provision of services and is required to exercise initiative, independent judgement and decision making within situations arising from the duties described below to ensure an effective high quality service.
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To provide a comprehensive, high quality secretarial and clinical administrative service to the service manager, clinical lead and clinical team, to ensure the general audio typing requirements are met, preparing correspondence, word processing of GP letters, minutes and reports.
Supervise administration staff undertaking appraisals, supervision, training and development of band 2 worker.
Support managers with the recruitment process and ensure that newly appointed workers undergo their local and Trust inductions.
To be responsible for dealing with telephone enquiries and other communications with a high degree of tact, diplomacy and confidentiality. Arrange and attend meetings, including booking venues and hospitality if appropriate. To prepare and produce an agenda, collate and distribute all necessary information and documentation, take minutes and action notes as . Ensure all minutes are issued in a timely manner and ensure agreed actions are appropriately recorded. Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary. Ensure confidentiality is maintained at all times and sharing of information is done in accordance with Trust policies and procedures.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
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Commitment to flexible working where this is possible
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27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
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Yearly appraisal and commitment to ongoing training
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Generous NHS pension scheme
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Good maternity, paternity and adoption benefits
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Health service discounts and online benefits
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Incremental pay progression
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Free confidential employee assistance programme 24/7
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Access to our LGBT+ network, BAME Network and Christian Network
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Health and wellbeing opportunities
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Structured learning and development opportunities
Detailed job description and main responsibilities
To service team and quarterly board meetings as , including preparation for, and note taking of meetings.
To deal with complex enquiries, queries and complaints to ensure that these are responded to within Trust Policies and Procedures and to record accurately details of discussions.
To take responsibility for the tracking of clinical records to ensure that records can be located as , adhering to agreed Trust procedures for the tracking of records, either manual or electronic
Co-ordinate and arrange multi-disciplinary activities (Assessments under the Mental Health Act, CPA’s, Case Conferences etc.) with other professionals and agencies.
Provide a high quality first point of contact for all service users and visitors to the service, maintaining a professional and confidential approach at all times.
Undertake secretarial tasks relating the service manager and clinical lead’s specialities.
Any other appropriate duties that may be delegated from time to time by ManagementTo conduct Individual Performance Review and Personal Development plans on an annual basis for all staff whom are supervised by them. To undertake training and development as identified within these discussions and as indicated by the requirements of the post.
Supervision of team admin support as directed by Admin Manager.
To participate in the induction and training of new/temporary administrative staff.
To participate in the induction of clinical staff to the administrative arrangements of the Team.
Additional Information
Flexible Working
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.
Disability Confident Employer
The Trust is a Disability Confident Employer. If you require any reasonable adjustments to support you in the recruitment process please let us know.
If you require any support in completing the application form please do not hesitate to contact the Recruitment Team, 01332 564856, option 1, option 1 or email [email protected] and we will be happy to provide assistance.
DBS Checks
The cost of undertaking a DBS (Disclosure and Barring Service) disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month’s salary.
This job may close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.