Public Collections Volunteer

We are looking for friendly, reliable and community‑minded volunteers to help raise vital funds for Ashgate Hospice by representing the hospice at public collections in supermarkets, sports matches, community  venues and events.

This is an essential outward‑facing role, helping us build strong relationships within the community while raising funds that directly support patients and families across North Derbyshire.

Department: Community Fundraising
Location: Various community venues across North Derbyshire

Time Commitment:

• Flexible, ad hoc volunteering to suit your availability. 
• Typical collection shifts last 2–4 hours. 
• Opportunities available on weekdays and weekends throughout the year, with 3-4 collections per month available 
• Volunteers can sign up for as many or as few collections as they wish.

What You’ll Be Doing

As a Public Collections Volunteer, you’ll play a key part in supporting our fundraising efforts by:

Your support helps ensure our hospice can continue providing compassionate care to those who need it.

• Attend organised public collection events at agreed dates and locations. 
• Set up and manage a designated collection point (materials provided). 
• Engage positively and respectfully with members of the public. 
• Share basic information about Ashgate Hospice and its services (briefing provided). 
• Safely handle and return collection buckets in line with procedures. 
• Act as an ambassador for the hospice, whilst reflecting its values. 

Who We’re Looking For

We’d love to hear from you if you are:

• Confident and friendly when speaking with the public 
• Comfortable engaging with a wide range of people 
• Reliable, trustworthy and punctual 
• Passionate about supporting local hospice care. 
• No prior fundraising experience is required; full guidance and support will be provided. 
• Abide by the policies and procedures of Ashgate Hospice
• Ability to live the hospice values

No previous fundraising experience is required — full guidance and support will be provided.

What’s in It for You?

• The chance to make a meaningful impact within your local community
• Experience in fundraising and community engagement
• Being part of a friendly and supportive team
• The opportunity to develop new skills and confidence
• Full training tailored to your role
• All travel expenses reimbursed

What You Can Expect From Us

As a volunteer, you can expect:

• To be treated fairly, with respect and in line with hospice values
• A clear understanding of your role and responsibilities
• Appropriate training and ongoing support
• The resources and information needed to carry out your role
• A safe environment that values your time and contribution

What We Ask in Return

We ask our volunteers to:

• Reflect the values, goals and standards of Ashgate Hospice
• Place patient care at the heart of everything you do
• Follow our Health & Safety Policy, Volunteer Policy, Code of Behaviour and Volunteer Handbook
• Take part in relevant training and development
• Seek support whenever needed
• Carry out duties professionally and safely

Important Information

• Volunteers must be aged 16–75 (insurance requirement)
• All volunteers must attend:
  • Voluntary Statutory Training (3 hours)
  • Ashgate Hospice Induction (3 hours)
• Confidentiality around patient and hospice information is essential
• Access to transport is required for this community‑based role

Interested?

We’d love to hear from you.

Please apply via our website and feel free to include your CV or any supporting information that helps us get to know you.

To find out more about this role:
📧 James.Branson@ashgatehospicecare.org.uk

For general volunteering enquiries:
📞 01246 568801
📧 peopleservices@ashgatehospice.org.uk

🌐 https://ashgatehospice.org.uk/volunteering/