The Process
Improvement Analyst role is crucial in driving operational efficiency, ensuring
compliance, and mitigating team risks through data-driven insights and process
improvements. You will be responsible for analysing complex data sets,
identifying areas for optimisation, and implementing solutions to enhance our
business operations and adherence to company policies.
Key
Responsibilities:
· Data
Analysis & Pattern Identification: Analyse user, vehicle, and fleet data to
identify patterns, anomalies, and potential breaches of company policies or
compliance standards.
· Compliance
& Risk Management: Serve as a central point of contact for all compliance
breaches and risk awareness, proposing and implementing measures to counter the
misuse of company policies.
· Stakeholder
Communication & Escalation: Manage communications and escalations with
support services and key stakeholders regarding compliance matters.
· Performance
Measurement & Reporting: Measure performance against all obligations, track
gaps through effective action plans, and develop, manage, and produce
comprehensive Management Information (MI) and data analysis reports as required
by the team and wider business.
· Documentation
& Record Management: Oversee the management of compliance documentation,
ensuring accurate record-keeping and the effective use of trackers.
· Strategic
Insight & Recommendations: Track industry developments, share insights with
the executive management team, and propose necessary adjustments to processes
and policies.
· Project
Leadership & Investigation: Lead and deliver compliance projects, including
investigating new technologies in support of compliance and operational
colleagues, reporting on findings, and making recommendations.
· Process
Improvement Support: Collaborate with the Process Improvement Manager to plan
and execute improvement initiatives, assist in developing and implementing
process changes or new workflows, and help ensure the smooth adoption of new
processes through stakeholder engagement and feedback collection.
· Proven
experience in a Process Improvement Analyst, Business Analyst, or Compliance
Analyst role.
· Strong
analytical skills with the ability to interpret large datasets, identify
trends, and draw actionable conclusions.
· Demonstrable
experience in identifying and mitigating compliance risks.
· Proficiency
in developing and presenting clear, concise reports and management information.
· Excellent
communication skills, both written and verbal, for effective stakeholder
engagement and escalation management.
· Experience
in managing documentation, trackers, and ensuring data accuracy.
· Ability
to work independently and as part of a team, managing multiple priorities
effectively.
· Strong
problem-solving skills and a proactive approach to identifying and implementing
solutions.