Operational Risk Analyst

OVERVIEW

At DF Capital, we champion banking for ambition. As an award-winning provider of commercial finance and savings, we empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, our team of over 130, serves thousands of customers across the UK, transforming savings into new opportunities for businesses to thrive.

We’re passionate about helping our customers succeed. As we expand our retail and commercial lending products, we remain committed to meeting their evolving needs and supporting their ambitions every step of the way.

OUR STORY

Founded in 2016, DF Capital was born with a focus on distribution finance - providing dealers, distributors, and manufacturers with the funding they need to stock, display, and sell products, without straining cash flow.

Since then, we’ve delivered over £3.5bn of funding across diverse sectors. From motorhomes and machinery to motorbikes and lodges, we’ve financed all shapes and sizes of commercial vehicles and automobiles (no planes or trains - yet). We listed on the Alternative Investment Market of the London Stock Exchange in 2019.

BECOMING A BANK

In 2020, we became a fully authorised bank, extending our offering with savings products for retail depositors. We’re proud of our strong customer service, consistently achieving high satisfaction scores - like our current average rating of 4.8/5 from 1,200+ reviews, which also earned us a Platinum Trusted Service Award. The deposits we receive fuel UK businesses through our commercial lending, creating a virtuous cycle of growth.

WHERE WE’RE HEADED

Our goal is simple: to be the best bank - for our customers and each other. We put customer needs first, continuously looking to improve our proposition on their feedback. We aim to help more customers in more ways while continuing to deliver exceptional service.

How do we achieve this? By hiring people who care deeply about doing the right thing, we’ve been recognised as ‘World Class to Work For’ by Best Companies, and we're proud of our inclusive, sustainable, and progressive workplace.

OUR CULTURE

DF Capital is a very special place to work. We have an amazing team who commit themselves each and every day to bring our ambitious growth plans to life. We’ve achieved much on our journey so far, but I believe we have our best days ahead of us.

We’ve established a unique culture that is built on a virtuous circle where engaged and empowered employees, who are powered by a shared purpose, deliver great outcomes for our customers, our communities, the environment and ultimately our shareholders. This is why we are rated a world class place to work and are amongst the best companies to work for in the UK.

We are seeking a highly motivated Operational Risk Analyst to join our dynamic second line of defence Risk and Compliance team. This role offers a unique opportunity to apply and grow your analytical skills in a fast-paced, intellectually stimulating environment. While the primary focus will be on operational risk, you’ll also have the chance to contribute across a broad spectrum of risk disciplines, including conduct, compliance, prudential, and credit. You'll be involved in analysing data and producing insightful management information, challenging and overseeing risk and control assessments across the business, and supporting the development of robust risk frameworks that enable informed decision-making.

This is a role with real visibility and impact. You’ll collaborate with senior stakeholders across the business, gaining exposure to strategic initiatives and helping shape the organisation’s risk culture. Whether you're early in your career or looking to deepen your technical expertise, this position provides a strong platform for professional development in risk management. Flexibility, curiosity, and a keen analytical mindset will be key to thriving in this varied and rewarding role.

DF Capital are passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.

Other duties may be assigned outside of the following duties and responsibilities:

• Working with all business and functional areas to establish and embed a robust risk culture within the organisation
• Supporting first line of defence colleagues with risk management activities, processes and tools
• Supporting the implementation, embedding, and continuous development of DF Capital’s Operational Risk Management Framework
• Preparing and developing second line risk and compliance Management Information (MI) including regular reporting to senior management and committees
• Supporting the second line reviews of first line MI
• Supporting the preparation of reports detailing key findings from second line oversight reviews, any systemic risk issues and common themes, and prescribing appropriate, relevant and pragmatic corrective actions
• Assisting with the design, documentation, and operation of second line oversight processes, systems and tools that support the Operational Risk Management Framework
• Assisting with reviews and periodic testing of first line processes and operational risk controls
• Assisting with horizon scanning of risks
• Assisting with wider analysis, guidance, and the creation of management tools to enable the whole bank to operationalise its Risk Management Frameworks and underlying policies
• Contributing to the second line review and challenge of risk and control assessments
• Supporting with the maintenance of risk event register and other risk & compliance related elements of the Governance, Risk and Compliance (GRC) system
• Assisting with assessment of operational risk events and follow-up risk mitigation actions

No specific educational background or prior work experience is required for this role; however, candidates with relevant secondary or further education (such as in finance, economics, or business studies) are encouraged to apply.

More important than qualifications is your mindset: we’re looking for individuals who are curious, analytical, proactive, and eager to learn. A strong sense of ownership, a collaborative approach, and a genuine interest in risk management will be key to thriving in this role.

An ideal candidate will have the following:

• Strong analytical mindset with the ability to interpret data, identify trends, and draw meaningful insights
• Organised and self-motivated, capable of managing multiple tasks and meeting deadlines
• Curious and proactive, with a willingness to learn and contribute to a growing risk function
• Collaborative team player, with the ability to build relationships across first and second line functions
• Highly numerate, with attention to detail and accuracy in data handling and reporting
• Effective communicator, able to present ideas clearly in written reports and verbal discussions
• Basic understanding of financial services, including key concepts in banking and risk management
• Creative problem solver, able to challenge assumptions and suggest improvements to processes or controls
• Proficient in Microsoft Excel, with experience in formulas, pivot tables, and basic data analysis (desirable)
• Exposure to risk or compliance methodologies or topics through academic projects, internships, or early career experience (desirable)

• Private medical insurance for you
• 10% Employer pension contribution
• 30-day annual leave entitlement plus Bank/Public Holidays
• Free Gym Membership
• Discretionary annual bonus
• Discretionary share awards
• Life Assurance
• Income Protection
• Save As You Earn company share acquisition scheme
• Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
• 4 days of paid Volunteering leave to support our local communities
• Vibrant office location in the lively city centre of Manchester