Lean Expert

Salary: £42,000
Location: East Midlands Gateway with travel to Kings Norton and Charring Cross
Hours: 40hours per week

We are looking for a proactive and detail-oriented Quality Lean Expert to join our team. In this role, you will support the Quality & CI Manager and the Healthcare division in driving Operational Excellence, ensuring compliance with procedures, and embedding a strong Lean and Continuous Improvement culture across our operations.

Your Tasks

• Support the Quality & CI Manager in all aspects of Operational Excellence.
• Conduct process audits to ensure compliance with agreed procedures and plans, and provide accurate, timely reporting of findings.
• Lead and participate in Operational Excellence Reviews.
• Manage and maintain the Safety Culture system (iAuditor) across the UK.
• Maintain and oversee SQDIPE dashboards.
• Deliver and administer training in 5S, SQDIPE, GEMBA, Lean Basics, and Continuous Improvement.
• Promote and sustain LEAN culture and standards, including signage, floor markings, labels, and waste reduction.
• Actively support and participate in Continuous Improvement projects and internal optimisation initiatives.
• Liaise with operations teams on customer quality issues.
• Work closely with Area Supervisors and Managers to embed best practices.
• Administer and support A3s, CAPAs, Process Audit Results, and Key Metrics.
• Ensure timely closure of Customer-Reported Jira Issues.
• Support new client implementations by embedding Lean culture.
• Manage and maintain confidentiality of company and customer data, ensuring compliance with ISO 9001, ISO 27001, GDPR and IT Security policies.
• Demonstrate flexibility to undertake additional duties across the business as required.

Your Profile 

• Experience in a warehouse or operational environment.
• Strong knowledge of ISO 9001 standards.
• Skilled in Continuous Improvement and Lean Management (Green Belt / Black belt trained).
• Experience with Operational Excellence tools (GEMBA, SQDIPE, KPI Scorecards, 8D/A3 problem solving).
• Ability to coach, train and influence stakeholders at all levels.
• Strong communication and collaboration skills.
• Proficiency in Microsoft Office; Power BI skills desirable.
• Self-starter with the ability to work independently and take initiative.
• Strong organisational skills with the ability to manage reworks, audits, and customer complaints effectively.

We Offer 

• 25 days annual leave plus 8 UK bank holidays with the option to purchase up to an additional 5 days  
• Pension contribution
• A life assurance policy that pays out 4 x Salary  
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you
• Employee Discount Scheme through Benefit Hub
• Free car parking