Junior Delivery Manager

About us:

Make a difference and advance your career by helping deliver some of the UK’s most important #tech4good projects, making the world a smarter, safer, greener, and healthier place.

You’ll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges.

AAs a certified you’ll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations.

Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi-Queen’s Award for innovation winning platforms and services that support large-scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy.

About the role

Junior Delivery Managers support the successful delivery of digital products and services within multidisciplinary agile teams. Working closely with senior Delivery Managers and experienced practitioners, you will help enable effective, collaborative delivery by supporting team organisation, removing obstacles, and maintaining delivery momentum.

As a Junior Delivery Manager at Informed Solutions, you will help teams deliver value iteratively, using agile methodologies such as Scrum or Kanban. You will assist in managing risks, dependencies, and delivery progress, ensuring that plans are transparent and outcomes remain aligned to user and client needs.

You will contribute to a positive, inclusive team culture, encourage continuous improvement, and support the team's well-being and effectiveness. With guidance and coaching, you will develop your delivery leadership capability and grow towards managing increasingly complex projects and stakeholder environments.

You will also become an active member of our Delivery Management Community of Practice (CoP), learning from experienced colleagues and contributing to the development of delivery standards, tools, and ways of working across the organisation.

At Informed Solutions, we are committed to developing early-career delivery professionals. You will benefit from structured support, mentoring, and opportunities to build your capability across agile delivery, stakeholder engagement, and commercial awareness.

Key responsibilities

Junior Delivery Managers are responsible for supporting delivery success by collaborating with senior Delivery Managers, multidisciplinary teams, client stakeholders, and internal business partners.

• Support multi-disciplinary agile teams to deliver agreed outcomes on time and to quality expectations across each phase of the product or service life cycle.
• Assist in maintaining delivery plans, RAID logs, actions, and reporting artefacts.
• Help identify, log, and track risks, issues, and dependencies, escalating where appropriate.
• Facilitate or support agile ceremonies such as stand-ups, sprint planning, reviews, and retrospectives.
• Monitor team progress and help ensure transparency of delivery metrics (e.g. burndown, velocity).
• Encourage collaborative, inclusive team behaviours and continuous improvement.
• Build positive working relationships with team members and client stakeholders.
• Support budget tracking, resource coordination, and basic commercial controls under supervision.
• Contribute to internal knowledge sharing and the Delivery Community of Practice.

Delivery and agile practice

• You have experience supporting delivery within multi-disciplinary agile teams (Scrum, Kanban or similar).
• You understand core agile principles and can explain how they support iterative value delivery.
• You can help maintain delivery artefacts and ensure accurate, timely reporting.
• You provide a clear, open and transparent framework in which teams can deliver.

Delivery momentum and quality

• You actively address internal and external risks, issues and dependencies, including where ownership exists outside the team.
• You facilitate the delivery flow of a team, managing the pace and tempo.
• You understand the importance of quality standards and can support teams to meet them.

Stakeholder communication

• You can adapt your communication style depending on your audience.
• You actively listen and respond constructively to feedback.

Commercial awareness

• You have an awareness of project scope, budgets, and delivery commitments.
• You can support basic budget tracking and understand the importance of delivering within agreed parameters.
• You understand the relationship between delivery performance and client satisfaction.

Team leadership and personal development

• You support a positive, respectful, and inclusive team environment.
• You demonstrate good prioritisation and time management skills.
• You show curiosity and a commitment to continuous learning.
• You respond positively to feedback and take action to improve your practice.

Desirable

• Experience working on public sector digital services.
• Familiarity with delivery tools such as Jira, Confluence, Azure DevOps, or Miro.
• Understanding of the Government Digital Service (GDS) Service Standard.
• Exposure to user-centred design and DevOps delivery environments.

Senior colleagues, experts, and leaders at Informed Solutions are committed to supporting, coaching, upskilling, and enabling the success and career progression of each other.

There are some foundation areas, however, which you need to possess to be able to successfully contribute to your team and work alongside others.  

 Key abilities that are necessary for success

• Able to work effectively in environments where you can adapt to innovative practices involving uncertainty, change, and agile working.
• Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines.
• Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships.
• Good judgement and decision-making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others.
• Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery.

We work in a fast-paced, ever-evolving innovation and problem-solving workplace environment where no two days are the same. This requires you to have the foundations of personal resilience, professional adaptability, and flexibility in working alongside others with a positive mindset.

We appreciate that this workplace culture and the level of variety won’t suit everyone.  However, after significant consultations with colleagues at all levels, we understand that these are the fundamentals of success in undertaking the complex, innovation work which is the DNA of Informed Solutions.

These shared foundations are important to team cohesion, performance, and mutual personal support.

As colleagues, we thrive in successfully problem solving together to deliver real-world impact; and value the variety of challenges and opportunities to learn, grow, and progress on a personal and professional level.

Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits.

These can include:

• InformedACADEMY™ – We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.
• Industry leading health and wellbeing plan – We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support.
• Hybrid working*
• Private Health Care Cover*
• Generous life assurance cover*
• Gym Membership*
• Monthly office lunch
• Onsite massage sessions
• 25 paid working days holiday per year plus bank holidays*
• Sabbatical Leave Scheme*
• Enhanced Maternity Leave and Pay*
• Enhanced Paternity Leave and Pay*
• Company Pension Contribution
• Profit Share Scheme
• Payment of professional subscriptions
• Generous referral scheme with no limits on the number of referrals

*Qualifying period applies

Culture

We are proud to nurture a workplace culture that is diverse, inclusive, rewarding, and egalitarian.

We strive to live up to our values of Innovation, Excellence, and Integrity by thinking about things differently, always doing our best, and acting in good faith at all times.

We’re a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems, particularly where place, location or geography are important.

Our workplace culture reflects how we go about our work, the type of work that we choose to do, and our commitment and contribution to the sustainable social, environmental, and economic development aims of the communities that we are part of.