Human Resources Advisor

Who we are:

interactive investor is an award-winning investment platform that puts its customers in control of their financial future.

We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 500,000 customers.

For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.

We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.

Purpose of the Role

The HR Advisor is the first point of contact for People Managers for advice, guidance and coaching in relation to individual employee relations queries and ongoing cases across the Operations team.

Working closely with the relevant HR Business Partner, you will take the lead in ensuring that the advice given and the decisions made regarding colleagues complies with relevant employment legislation, HR policies and processes. Your advice and guidance will be pivotal to minimising business risk and ensuring colleagues are managed appropriately and in line with our values.

The role will also provide support to the wider HRBP team on ER cases firm wide and broader people focused business initiatives and reporting as required.

Key Responsibilities

• Provide proactive advice, support and challenge to line managers regarding employee relations cases.
• Ensure employee issues are handled fairly and consistently in compliance with legislation, HR best practice and ii policies.
• Mitigate and minimise risk exposure to the business through proactive risk management of employee relations cases.
• Responsible for maintaining the ER case tracker and subsequent ER MI production on a monthly basis.
• Provide analysis on employee relations themes, issues and areas of concern, providing options/solutions as appropriate, to support business requirements.
• Support on the delivery of organisational design projects including redundancy, TUPE and M&A activity as appropriate.
• Provide input and feedback on HR policies including their application and the review in line with current legislation and best practice.
• Support with recruitment as and when required.
• Build and maintain effective, collaborative relationships with internal stakeholders to ensure consistently high standards of advice, challenge and support.
• Identify people management skill and knowledge gaps to ensure appropriate coaching and training interventions are provided allowing managers to handle and wide range of Employee Relations matters.
• Working alongside the ii training team, support the delivery of HR focused training as required.
• Maintain the first line of Risk/Compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance.
• Make informed risk decisions and effectively and credibly debate and challenge management recommendations within your role in line with the approved Risk Management Framework.
• Maintain the first line of defence by reviewing/supporting the risks and controls assigned to the department.

• Requirement for CIPD qualification or equivalent or willingness to work towards it
• Understand employment law and practises.
• Proven ability to provide accurate advice to management and staff on a wide range of employment law matters.
• Ability to formulate a range of ER solutions to any given case, providing pros and cons to the options, highlighting the preferred recommendation based on a risk assessed approach in line with ii’s risk appetite.
• Awareness of business objectives products and processes
• Excellent stakeholder management skills – able to negotiate and influence up to Senior Management level
• Ability to work independently and plan, prioritise and organise work to achieve goals and meet deadlines, including dealing with competing demands and managing multiple cases and tasks.
• Ability to stay calm under pressure and display emotional resilience when handling difficult situations or conversations.
• Advanced communication skills – verbal and written

Benefits

• Group Personal Pension Plan – 8% employer contribution and 4% employee contribution
• Life Assurance and Group Income Protection
• Private Medical Insurance – Provided by Bupa
• 25 Days Annual Leave, plus bank holidays
• Staff Discounts on our investment products
• Personal & Well-being Fund – Supporting your physical and mental wellness
• Retail Discounts – Savings at a wide range of high street and online retailers
• Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle

Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful.

interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive