Financial Crime Manager

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses.

Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions.

We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers.

In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers.

Our goal is simple: to do the absolute best for our customers, our communities, and each other.

YOUR NEW ROLE:

As a Financial Crime Manager, you will be responsible for ensuring that financial crime and customer onboarding processes are executed compliantly and within SLA . You will be working closely with the MLRO and Compliance function in providing guidance and oversight to the wider business on financial crime activities. You will help to ensure that the organisation conducts activities in accordance with relevant financial crime legislation, regulation, and industry standards.

You will be responsible for Customer Due Diligence process, both Onboarding and in-life reviews, ensuring all relevant checks are fully undertaken and that all data is accurately maintained. You will be a subject matter expert in financial crime risks across various financial products to include savings and commercial lending.

As the team leader, you will also be responsible for coaching, developing, and upskilling your team and proactively contributing to the success of the wider business by sharing knowledge and ideas.

This is a fantastic opportunity for someone who knows financial crime operations and is eager to develop their specialism and experience. You will have diverse responsibilities across our first-line financial crime processes and controls.

RESPONSIBILITIES:

• Performing Customer Due Diligence (CDD), Ongoing Due Diligence (ODD) and Enhanced Due Diligence (EDD)
• Performing and concluding customer risk assessments and grading
• Investigating PEPs, sanctions and adverse media screening alerts and escalating the cases with internal money laundering suspicious reports where necessary
• Overseeing transaction monitoring reports and data (AML and fraud), investigating and raising suspicious, where required
• Carrying out periodic reviews on customers
• Working closely with Compliance and MLRO to mitigate financial crime risks
• Identifying weaknesses in processes and controls and recommending solutions that will improve the controls and efficiency while ensuring the best customer experience
• Supporting Customer Service, Operations and Mortgages in KYC and AML related queries and providing approvals when required
• Providing SME support to the wider business

OUR IDEAL CANDIDATE:

• Have strong ethics and standards
• Financial crime experience within financial services and in particular Commercial SME lending
• Understanding of KYC procedures including CDD, ODD and EDD
• Understanding of key legislation, regulatory bodies and best practice across the financial crime space
• Experience in screening and case management platforms
• Desire to up-skill and cross-skill within the financial crime space
• Strong ability to analyse information, and make informed judgements
• Able to manage SLA’s, accuracy and excellent at prioritising
• Having a proven ability to adapt to a fast paced and continually changing environment

• Private medical insurance for you and your partner
• 10% Employer pension contribution
• 30-day annual leave entitlement plus Bank/Public Holidays
• Free Gym Membership
• Discretionary annual bonus
• Discretionary share awards
• Life Assurance
• Income Protection
• Save As You Earn company share acquisition scheme
• Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
• 4 days of paid Volunteering leave to support our local communities and causes important to you
• A world class workspace; high-end, modern, and sophisticated office bursting with tech located in the creative district of Manchester.