Content & Copywriter

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Content and Copywriter at Civica

As a Content and Copywriter at Civica, you will help bring our brand and campaigns to life through clear, engaging and purposeful content. Working within our Brand and Creative team, you will create written content that supports campaigns, thought leadership and digital marketing activity across a global audience. This role offers the chance to sharpen your craft, collaborate closely with designers and marketers, and contribute to content that helps public sector organisations improve services for citizens.

What you will do to be successful in this role

Responsibilities:

• Create clear, engaging copy across campaigns, web, email, social and case studies that brings Civica’s brand to life.
• Turn complex public sector and technology topics into compelling stories that resonate with professional audiences.
• Collaborate with designers and campaign teams to develop creative assets where copy and visuals work seamlessly together.
• Contribute to a busy content calendar, delivering high-quality work across multiple projects and deadlines.
• Develop customer stories and case studies that showcase the real-world impact of Civica’s technology.
• Use writing tools thoughtfully to support research, ideas and first drafts, refining the final content to meet brand and quality standards.

• Strong writing ability with a portfolio demonstrating experience across campaign, digital or long-form B2B content.
• Ability to adapt tone and style for different audiences, formats and channels whilst maintaining a consistent brand voice.
• Good understanding of B2B marketing and how content supports campaigns, demand generation and sales conversations.
• Comfortable translating complex topics into clear, engaging content for professional audiences.
• Well organised with the ability to manage multiple briefs and deliver high-quality work to deadline.
• Experience using, or interest in using writing tools to support research, ideation and drafting whilst maintaining editorial quality.

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.

✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.