An opportunity has arisen for a full time vacancy as a Clinical Administration Officer (CAO) for our Colposcopy department, working in the Maternity and Gynaecology department. The role is on a Fixed Term for 9 months to cover maternity leave.
The post holder will be required to provide excellent customer service to all service users ensuring that they are polite and courteous at all times.
Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately onto the patient administration system.
The post holders will be given full training to enable them to work in the colposcopy team.
The standard hours of work are 08:30 – 17:00 Monday to Friday with a 1 hour lunch break.
Clinical Administrative Officers (CAOs) provide a range of administrative support services to clinical and/or other senior members of divisional teams. They are expected to have advanced skills commensurate with their responsibilities. They will work substantially independently, providing support of the highest quality, and taking leadership in their professional areas.
Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 4,200 staff and good financial control and was recently rated "Good" by the CQC.
We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.
To provide specialist administrative services to senior clinical/non-clinical staff. This will include dictation, note taking and typing where there is a need for advanced skills.
To action complex instructions from medical and clinical staff and/or other designated senior staff.
To receive patient queries, communicate those queries to the appropriate clinician and respond to the patient as directed.
Work to strict colposcopy deadlines, monitoring patients’ progress/activity throughout the pathway making information available to all levels of staff on each patient’s status.
To monitor outstanding diagnostic test results for patients that may require subsequent action.
Liaise with all agencies regarding patient pathway. Accurately taking telephone and e-mail messages regarding the pathway, actioning them as required. Deal with sensitive information in a professional, confidential and positive manner.
To organise meetings and events, producing meeting action notes, minutes and agendas as necessary. This will include diary management where appropriate, ensuring that senior staff are supported in achieving relevant objectives.
Create required documentation in the form of spreadsheets and word documents as required by the Cervical Screening Programme Lead (CSPL), submitting data when required.
Complete a weekly spreadsheet for Cytology/Histology correlation for Chesterfield/Derby.
Utilise the laboratory iLab database system and Exeter database system for extraction of data as required by the CSPL.
To aid in the audit of invasive cancers and any other audits that may be required of the cervical screening service.
To provide clerical and secretarial support to the CSPL for one day per week, ensuring letters and e-mails etc. are communicated efficiently.
Prepare slides, paperwork and video conferencing for the monthly CPC meeting and monthly Invasive Cancer meeting.
Create and maintain an electronic filing system for the CSPL.
Provide cross cover for other CAOs in the event of either scheduled or unscheduled absence.
To always maintain confidentiality relating to the patients, staff and the Trust.
Ensure that all local administrative support processes are appropriately actioned.
To support the divisional leadership team in achieving local, Trust wide and national targets.
Other support services as required.
Agree targets and objectives for designated junior staff in local structures.
Balance workload ensuring all local requirements, resources and targets are met.
Meet all other requirements defined in accordance with the local structures for which the post has responsibility.
Flexible Working
If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.
COVID19 Vaccination
Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.
UK Points-based immigration system
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from 1 January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK - GOV.UK (www.gov.uk).
It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)
If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead, which is cheaper to apply for and you do not need to pay the annual immigration health surcharge.
Communications
Communications throughout the application process will be via e-mail therefore please check your e-mail account and Trac account regularly. References are also requested by email (where possible). Therefore to speed up the recruitment process please provide an email address for all referees when completing your application form.
If you require any support in completing the application form, please do not hesitate to contact the HR Support Services team on 01246 513177 and we will be happy to provide assistance.
Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust.
This role is part of the integrated health and social care community across Derbyshire, where there are many opportunities to work across different locations and providers developing new and different skills. Whilst this role is initially based in Chesterfield there may be future opportunities to be based at different locations within the health and social care community which we may talk to you about in the future.