About Our Opportunity:
EMR Group is a global leader in sustainable materials, dedicated to recycling and transforming waste into valuable resources. The business prides itself on delivering high-quality service to its customers while maintaining efficient and compliant operations across all depots.
The role of Cashier is a key position that supports the smooth and efficient day-to-day running of site activities. Reporting to the Operations Manager, the successful candidate will be responsible for handling financial transactions with accuracy and integrity, while delivering a high standard of customer service. This role requires a proactive and organised approach, ensuring all processes are completed in line with company procedures, whilst contributing to a positive customer experience.
What You Will Be Doing:
Enhancing the relationship with our customers with good customer care (front of house)
To liaise with customers, contractors and any visitors to the site in a courteous, polite and efficient manner
To liaise with customers on any cash / cheque / banks transfer to pay the ticket out ensuring all relevant paperwork is completed
Providing customers with correct scrap prices
Be able to process queries in a timely manner and accurate
To maintain accurate cash / cheque / bank transfer records and ensure monies balance on a daily basis
Arrange cash deliveries which external partner
De-registration of vehicles
Environmental Agency waste ticket
To maintain an up to date filing system in relation to the operational depot management system and its ticket transactions
Input purchase orders
To answer all incoming telephone enquiries in a friendly and professional manner, ensuring that callers are directed to the relevant person for action
To distribute all incoming post / mail on the same morning it is received at the depot, together with the franking of all external mail daily
About You:
Previous cash office experience
Experience of a fast pace and working within an operational depot
To be flexible in approach and to be comfortable with a fluid organisation structure that requires both teamwork and self-sufficiency as necessary
Ability to use initiative and quick thinking with any problems arising
Can work within a busy environment ensuring the highest standard of accuracy within their work