AI Solutions Lead

Make The Connection.

Vix Technology, a leader in automatic fare collection and transit solutions. With over 35 years of experience and a presence in 200+ transport authorities, Vix is dedicated to innovating public transit. We value individual diversity and welcome unique perspectives.

About the Role

We're hiring a hands-on AI Solutions Lead to build and integrate real-world AI solutions across the business. This role is about delivery, turning the potential of tools like ChatGPT Enterprise into tangible value through automation, augmentation, and intelligent workflows.

This isn't a strategy-only or research role. You'll be the technical driver bringing AI ideas to life, building, integrating, and deploying tools that actually work. Expect to get your hands dirty, experiment fast, and deliver value securely and reliably.

AI is moving fast, and we need someone who can cut through the noise, apply what's useful, and ship outcomes that matter.

What You'll Do

• Own the end-to-end delivery of AI solutions, from discovery to implementation.
• Build and integrate AI-powered tools using modern LLM APIs, orchestration tools, and enterprise platforms.
• Deliver high-impact use cases across operational, support, and knowledge domains, integrating AI where it can create meaningful efficiency and value.
• Rapidly prototype, test, and iterate on new use cases, balancing speed with security and governance.
• Work closely with stakeholders across IT, InfoSec, operations, and business units to scope and deliver scalable solutions.
• Support the rollout and enablement of ChatGPT Enterprise and other internal AI platforms.
• Track AI usage, adoption, and performance; define and measure success metrics.
• Stay current with emerging AI tools and patterns, and apply them where they create operational advantage.

What We're Looking For

• Proven experience delivering AI or automation solutions in an enterprise setting.
• Strong technical skills: scripting, API integration, and automation tooling (e.g. Python, Power Automate, Zapier).
• Hands-on experience with LLM platforms (OpenAI, Azure OpenAI, Anthropic, etc.), including prompt engineering and API use.
• Experience building or integrating AI pipelines (e.g. vector databases, embedding/search, RAG workflows).
• Familiarity with enterprise environments, identity & access management, and security-first design.
• Comfortable wearing multiple hats: builder, integrator, collaborator, and internal advisor.
• Ability to translate technical capability into business value, and explain AI tools to non-technical audiences.
• Bonus: exposure to platforms like Jira, Confluence, AWS and Google Workspace.

What’s in it for you?

Besides the opportunity to work for a global company that is customer and people focused, we offer:

• A focus on learning and development
• A great team of like-minded professionals
• Private Healthcare
• Income Protection Scheme
• Pension
• Group Life Assurance
• Cycle to Work Scheme
• Electric Car Benefit Scheme
• Employee Assistance Programme
• Eyecare and Spectacle Vouchers

Sounds good? Then apply now. Get on board today!

Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK.

No recruitment agencies, please! We won’t accept any introductions.

Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.