Administrator

We are looking for an Office Administrator to join our fantastic central Admin Hub at Newground Together. This office-based position requires travel to various locations within and around Halifax. Your work week will be divided among our hub locations, including: Bull Green House (HX1 2EB), Elland Community Hub (HX5 9DL), and the Pellon Hub (HX2 0QA). In this dynamic position, you will be responsible for overseeing reception tasks, maintaining databases, and supporting event coordination, while fostering a professional and inviting atmosphere. You will play a crucial role in providing administrative assistance to facilitate the smooth and efficient operation of our projects.

Newground Together is a registered Charity and a part of the Together Housing Group, a social landlord with over 38,000 properties across the north of England.  Newground Together aims to empower people to create sustainable communities that are connected, resilient, healthy, and prosperous. Newground Together is committed to supporting people into jobs and training opportunities, connecting with young people and families, creating memorable outdoor experiences and providing health and wellbeing activities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - https://togetherhousing-group.my.canva.site/

Outline Of Key Responsibilities For the Administrator…

• Providing professional administration support to Newground staff.
• General typing / photocopying / collating information, scanning documents / maintaining spreadsheets / databases
• Collaborate effectively with the Newground Together administration team, guided by your Line Manager, and the wider Management Team.
• Demonstrate reliability, empathy and professionalism in all interactions with colleagues and customers, promoting a respectful and solution focused working environment.
• Ensure the customer relationship management database is kept up to date with all the required information for each contact.
• Respond to central queries with clarity and empathy, providing accurate information about available support and programme details
• Deliver a professional, welcoming front of house service and administrative support to ensure the smooth running of office operations
• To create a professional atmosphere in the reception area, it's important to regularly update all displayed materials so that they accurately reflect the organization's current services and values and enhances the visitors experience
• Ensure a professional and welcoming environment for visitors at Newground by promptly answering external telephone calls, clearly relaying messages, and efficiently managing the mail room for all incoming and outgoing correspondence.
• To monitor and control stationery and office stock supply and order refreshments 
• Organising the refreshments for meetings and assist with room bookings, administration of internal and external events; updating spreadsheet bookings/room bookings / purchasing refreshments/obtaining costs etc

We are looking for someone who has…

• We seek an individual who is enthusiastic about working in different offices. This office-based role necessitates travel to several sites within and around Halifax. Your work week will be distributed among our hub locations, which include: Bull Green House (HX1 2EB), Elland Community Hub (HX5 9DL), and the Pellon Hub (HX2 0QA).
• Possesses a positive, can-do attitude; is a team player who is proactive, self-motivated, and able to work independently.
• Experience in delivering comprehensive administrative services within a team setting. Capable of working effectively with team members to achieve performance objectives, overseeing reception and front-of-house duties, while maintaining a high level of professional service.
• Proficient in delivering exceptional customer service and communicating effectively with individuals both over the phone and in-person. This includes offering hands-on support across a variety of tasks, backed by extensive experience in engaging with a diverse range of customers.
• Proficiency in Microsoft Office applications, particularly in Word, Excel, and Outlook, is required.

In return, we are offering the successful candidate in the Office Administrator role…

• Starting Salary £24,243
• 27 days holiday (rising to 32 over 5 years’ service) + bank holidays
• This office-based position requires travel to various locations within and around Halifax. Your work week will be divided among our hub locations, including: Bull Green House (HX1 2EB), Elland Community Hub (HX5 9DL), and the Pellon Hub (HX2 0QA)
• You will be working 37 hours per week, Monday – Friday. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
• A flexible working environment, with a range of family friendly policies
• Wide range of technical, professional, and personal development training opportunities
• Attractive pension scheme
• Health and wellbeing benefits including access to GPs
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
• To view the full range of our award winning benefits click on the Employee Benefits Link

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!

Please ensure you fully answer the questions on the application form.

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made.