Account Manager

Are you an ambitious Account Manager looking for the chance to build strong client partnerships and make a real impact at a leading UK tech company?

Salary – up to £40,000 (DOE) + Commission

Location – Congleton - Cheshire

Prism, part of the Focus Group family and a leader in the IT and Services sector, is seeking a motivated and dynamic Account Manager to join our team. In this role, you’ll nurture key client relationships, manage a portfolio of accounts, and ensure each client receives exceptional service that truly meets their needs. You’ll act as a trusted partner, offering insight, shaping tailored technology solutions, and supporting clients at every stage.

We’re looking for someone proactive in identifying opportunities for growth and improvement, confident in managing client interactions, and skilled in communicating the value we deliver. If you thrive in a fast-paced environment, enjoy building long-lasting partnerships, and have a sharp eye for potential, this is an exciting opportunity to make a real impact with a market leader in technology services. Join us and help shape the future of IT for the organisations that rely on us.

• Manage and nurture a portfolio of client accounts to ensure satisfaction and retention
• Serve as the primary point of contact for clients, addressing their inquiries and concerns
• Develop and implement account strategies to drive growth and improve client satisfaction
• Collaborate with cross-functional teams to deliver tailored solutions and services for clients
• Monitor account performance, preparing reports and presentations for internal stakeholders
• Identify upsell and cross-sell opportunities to increase revenue within existing accounts
• Stay informed about industry trends and competitors to provide clients with relevant insights and recommendations

• 2+ years of experience in account management or in a similar client-focused role
• Strong understanding of IT services and technology solutions
• Exceptional communication and interpersonal skills
• Proven ability to build and maintain effective client relationships
• Excellent problem-solving skills and a proactive mindset
• Ability to manage multiple accounts simultaneously while maintaining attention to detail

• Industry leading commission structure & monthly accelerators
• Excellent progression, learning and development potential.
• Regular socials in a welcoming, inclusive environment
• Lucrative bonus and incentive schemes.
• Pensions contributions
• Free Parking
• Smart Casual Dress
• Private medical insurance (after 12 months)